If you requested a return through our customer service team, you should have been provided with a return shipping label and tracking information. Please follow This Link and use your return tracking number to check if your return has been delivered to our distribution center.If you sent the return by your owns means, please use the tracking information provided by your selected carrier partner to check the delivery status. All returns are processed within 5-7 business days after being received in our distribution center. Please Contact Us should you need any additional information regarding your return. Our team are always happy to help.